Here’s the link to our interview with Marty Minchin of The Observer.
We love yelp. We use yelp. But we don’t totally agree with all of the stuff that other guy in the article said. Typically, if someone has something negative to say about a business, it ends up on the internet. Sadly, people have a habit of criticizing small stuff before businesses have a chance to correct an issue.
Lucky for us, we are so small that we can acknowledge issues with our customers on a one on one basis. And even luckier, we don’t have people get upset over things often. Complaints we receive are usually “why didn’t you make anything with peanut butter today???” (for real, #1 complaint.)
So thank you, people who know how to use social media outlets, the people who don’t just complain, but know how to tell us when we do a good job, too. Because we really do try every day to make sure everyone enjoys our desserts. We work too hard for people to think we suck. Thanks for your business, as it’s the customers that make us a success!
